HexaClawHexaClaw

Terms of Service

Last updated: February 16, 2026

1. Agreement

By purchasing or using HexaClaw products ("the Software"), you agree to these terms. If you do not agree, do not use the Software.

2. License

Upon purchase, you are granted a non-exclusive, non-transferable license to use the Software on your own machines for personal or commercial use.

You may:

  • Install and use the Software on multiple machines you own or control
  • Modify configuration files for your own use
  • Use the Software in commercial environments

You may not:

  • Redistribute, resell, or sublicense the Software
  • Share your purchase with others outside your organization
  • Remove or alter copyright notices or attribution

3. Refund Policy

All tiers come with a 30-day money-back guarantee. If you are not satisfied for any reason, contact us within 30 days of purchase for a full refund. No questions asked.

4. Product Delivery

After purchase, you will receive access to download the Software. This includes configuration files, skill packs, Guardian security rules, install scripts, and documentation as described for your purchased tier.

5. Updates

Starter: Includes the version available at time of purchase. Future updates may be purchased separately.

Professional: Includes priority security updates for 1 year from purchase date.

Enterprise: Includes priority security updates for 1 year from purchase date.

6. Disclaimer of Warranties

The Software is provided "as is" without warranty of any kind, express or implied. While we test extensively (284 automated tests, 21 live E2E tests, 6 real-world attack patterns), we do not guarantee that the Software will prevent all security incidents.

Security is a layered practice. HexaClaw is one layer of defense and should be used alongside other security practices and tools.

7. Limitation of Liability

To the maximum extent permitted by law, HexaClaw and its creators shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, loss of profits, or security breaches, arising from the use of or inability to use the Software.

Our total liability shall not exceed the amount you paid for the Software.

8. Acceptable Use

You agree not to:

  • Use the Software for illegal purposes
  • Reverse engineer the Software for the purpose of creating a competing product
  • Misrepresent the Software as your own creation
  • Use the Software to circumvent security measures on systems you do not own or have authorization to test

9. Termination

We may terminate your license if you violate these terms. Upon termination, you must delete all copies of the Software. The refund policy section survives termination.

10. Governing Law

These terms are governed by the laws of the United States. Any disputes shall be resolved in the courts of the State of California.

11. Changes to Terms

We may update these terms from time to time. Continued use of the Software after changes constitutes acceptance of the updated terms.

12. Contact

For questions about these terms, email us at hello@hexaclaw.com.